内容摘要：After growing up seeing the Guardian's Hay Festival supplement every year when her dad would buy the paper, this year she was in attendance as a Writer at Work.

After growing up seeing the Guardian's Hay Festival supplement every year when her dad would buy the paper, this year she was in attendance as a Writer at Work.

Philosopher Dr Paula Boddington, who has written a textbook on AI Ethics, agrees that in-built biases are a problem."A big issue would be any biases or underlying assumptions built into the therapy model."

"Biases include general models of what constitutes mental health and good functioning in daily life, such as independence, autonomy, relationships with others," she says.Lack of cultural context is another issue – Dr Boddington cites an example of how she was living in Australia when Princess Diana died, and people did not understand why she was upset."These kinds of things really make me wonder about the human connection that is so often needed in counselling," she says.

"Sometimes just being there with someone is all that is needed, but that is of course only achieved by someone who is also an embodied, living, breathing human being."Kelly ultimately started to find responses the chatbot gave unsatisfying.

"Sometimes you get a bit frustrated. If they don't know how to deal with something, they'll just sort of say the same sentence, and you realise there's not really anywhere to go with it." At times "it was like hitting a brick wall".

"It would be relationship things that I'd probably previously gone into, but I guess I hadn't used the right phrasing […] and it just didn't want to get in depth.""Adding AI into direct messaging inherently supplants that - it reduces trust between users and distracts from the current USP."

This tie-up brings together two of the most colourful and sometimes controversial figures in tech.in August 2024, after being accused of failing to properly moderate his app to reduce criminality.

Critics had branded the platformbecause of what they said was the amount of criminal activity being discussed on the platform.